Contact

We're here to help — whatever your question may be. Whether you need help with an order, have a fit or fabric question, or simply want to share feedback, don't hesitate to reach out. A real person reads every message.

Contact Information

📧 Phone: +1 (800) 969-7102
Email: support@hopeforwhen.com
🕘 Support hours: Monday to Saturday
⏱ Average response time: within 24 hours

Before you write — the fast lanes

Where's my order? Track it live on our Track Your Order page — tracking numbers arrive by email within 5 business days of purchase.
Which size should I get? Full measurement charts on the Size Guide.
Want to return something? The whole process is on our Returns & Refunds page — 30 days, hassle-free.
General questions? The FAQ covers shipping, sizing, care and cancellations.

Or use the form below

Include your order number if your message is about an existing order — it saves a round trip and gets you an answer faster.

Business Address: 92 Gelston Ave 1B, Brooklyn, NY 11209, United States

Office Hours

Monday to Friday | 9:00 AM – 3:00 PM (EST)

We aim to respond to your inquiries within 24 hours.